Official Data Protection

Judiking Privacy Policy — How We Protect Your Information

User privacy is judiking's top priority. This document details the types of information we collect, how it is used, and the protective measures we take to keep your data safe at all times.

Last updated: January 2026

What Information Do We Collect From You?

Account Information

Your full name, phone number, date of birth, encrypted password, and email address provided during the judiking account registration process.

Device & Browser Data

Device type, operating system, browser version, IP address, screen resolution, and other technical information that helps us optimise the platform display for you.

MYR Payment Information

Records of deposit and withdrawal transactions in MYR, your chosen payment methods, and financial history within your account — excluding full card numbers or banking passwords.

Usage Data

Pages visited, session duration, clicks, in-platform searches, games played, and general usage patterns that help us improve judiking's services.

How Is This Information Used?

Judiking uses collected information solely for legitimate purposes that are necessary to operate our platform. The following are the primary purposes for which user data is used:

  • Account Management: To create, verify, and maintain your user account, and to process logins securely.
  • Transaction Processing: To accurately and promptly process deposits, withdrawals, and all financial transactions in MYR.
  • Security and Fraud Prevention: To detect suspicious activity, prevent unauthorised access, and protect your account from misuse.
  • Service Improvement: To analyse usage patterns and improve the quality of the platform, interface, and overall user experience.
  • Communications: To send important notifications relating to your account, transactions, platform updates, and customer support responses.
  • To comply with applicable legal and regulatory requirements in Malaysia.

Judiking will not use your information for third-party advertising purposes or sell it to any external party.

Cookies and Activity Tracking

Judiking uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use three main categories of cookies:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies: Collecting anonymised information on how users interact with the platform to help us identify technical issues and improve performance.
  • Functional Cookies: Saving user preferences such as language and display settings to deliver a more personalised experience.

You can manage cookie settings through your browser at any time. However, disabling essential cookies may affect login functionality and your ability to use the judiking platform.

Data Storage and Security

Judiking takes appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

The security measures we have in place include:

  • Data encryption in transit using industry-standard security protocols.
  • Strict access controls — only authorised personnel may access user data.
  • Continuous system monitoring to detect any unusual activity.
  • Regular data backups to ensure continuity of service.

Your information is retained for as long as necessary to provide our services and meet legal obligations. Once an account is closed, data will be kept for the period required under Malaysian law before being securely deleted.

Is Your Information Shared with Third Parties?

Judiking does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, there are limited circumstances in which information sharing may occur:

Payment Providers

Transaction information that needs to be shared with authorised MYR payment service providers such as GrabPay and Touch 'n Go to process your deposits and withdrawals.

Legal Requirements

Where required by Malaysian law, court order, or a valid request from a law enforcement agency, judiking will comply in full.

Technical Service Providers

Companies that assist in operating our platform's technical infrastructure are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.

Your Rights as a judiking User

Right to Access and Correction

You have the right to access the personal information judiking holds about you at any time. If you find any information that is inaccurate or outdated, you may request a correction by contacting our support team.

For basic details such as your phone number and email address, you can update them directly through your account settings without needing to contact support.

Right to Deletion and Restriction

You have the right to request deletion of your account and personal data. Such requests will be processed subject to our legal obligations — certain financial data may need to be retained for a minimum period as required under Malaysian regulations.

You may also request a restriction on data processing under certain circumstances. Submit your request via email to [email protected] or refer to the FAQ for further guidance.

Changes to This Privacy Policy

Judiking reserves the right to update this Privacy Policy from time to time in line with changes in legislation, technology, or our business practices. Users will be notified of any material changes via in-platform notifications or email.

It is your responsibility to check this page periodically. Continued use of the judiking platform after any changes are published constitutes your acceptance of the updated policy. For any enquiries, contact us at [email protected].

Still Have Questions About Your Privacy?

Our FAQ section addresses the most common questions about data protection, account management, and judiking platform security. Or sign up today and start enjoying a safe betting experience.

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